Yes. Use of Tungsten Network e-invoicing will become a formal vendor selection criteria employed by GroupM.

No.

No. Tungsten Network is not a payment platform. GroupM will continue to use their current payment method.

1. Find your invoice by entering the invoice number in the search field or sorting the “Invoices Awaiting Attachments” table by the column headings.
2. Check the allowed file types in the “Upload” column.
3. Click “Select” to add the file(s) from your computer.
4. View your attachments in the “Attachment Count” column.
5. Release your invoices with attachments by ticking the boxes next to the relevant invoices and clicking the “Release” button. This alerts us that they are ready to be processed.
6. You are limited to a maximum of 3 attachments per invoice, and they must be in TIFF format.
7. If you have an invoice pending attachments, you have 24 hours to add the attachments before the invoice is automatically sent.

No, GroupM expects that once you receive this notification, you should start submitting all invoices through Tungsten Network. No further paper invoices should be sent, as they will be rejected if received. This is to prevent any possible duplication.

Please follow these instructions when entering Purchase Orders (POs) on the invoice:

• Enter only one PO in the “PO field” on the invoice header.
• Enter any additional POs in the body of the invoice, with each PO on its related line. For example:
  • Line 1: First PO, description of the related delivery/service/goods.
  • Line 2: Second PO, description of the related delivery/service/goods.
  • Line 3: Third PO, description of the related delivery/service/goods.

Tungsten Network remembers all invoice numbers sent by you to GroupM. This protects both you and GroupM from sending duplicates. Therefore, your invoice should always have a unique number, for example 1/2013 and 1/2014 will be accepted.

In the event you have submitted an invoice incorrectly, contact FinancePlus and ask them to reject the invoice, so that you resubmit the correct invoice.

1. Your PO will be visible in the system 24 hours after creation due to the system’s 24-hour update cycle.
2. If your PO is not visible after 24 hours, this maybe due to a mapping issue. Contact Tungsten Support to resolve this issue:

• Sent: Your invoice is waiting to be validated by Tungsten Network system
• Accepted: Your invoice passed Tungsten Network validation but has not yet been received by GroupM AP Department
• Failed: Your invoice did not pass Tungsten Network validation – please check most common mistakes before raising a ticket (e.g. PO range)
• Delivered: Your invoice is ready to be sent to GroupM AP Department
• Received: Your invoice has been entered into the GroupM AP system for validation and processing.
• Rejected: Your invoice did not pass GroupM AP validation and was rejected. You will receive rejection details via GroupM email.
• Approved: Your invoice has been accepted and is being processed for payment.
• Paid: Your invoice is ready to be paid by GroupM
• Exception: Your invoice is under GroupM’s investigation – you may be contacted for correction / Credit Note

No, “Accepted” means your invoice has passed Tungsten validation only. To get an accurate status of your invoices visit the Invoice Status page on your Tungsten Network portal account.

When a Supplier or Buyer registers on the Tungsten Network portal, they must designate an administrator. You can find the administrator’s details by clicking “My Account” and then “My Profile.” The details will be at the bottom of the screen.

The administrator is responsible for adding new users and modifying access rights.

Access to the Tungsten Network service, including the Web Form, requires three credential authorizations. In addition, each session is protected by industry standard 128 bit SSL encryption using Class 3 Server Certificates from Verisign. Once your invoice is created it is stored in the secure archive where it is protected by the latest security measures which are tested daily.

This means only authorized users can connect to the site and that once connected, all communications are private and data is completely secure

For queries related to House Payables: [email protected]

For queries related to Media [email protected]

Shortly, this will be the primary way that GroupM accepts delivery of supplier invoices.

To start using the Tungsten Network, register using the unique registration link your customer or the Tungsten Network sent to you.

Once registered, you will automatically enrol as a Web Form user and receive 52 free transactions for the first 12 months. After one year, your account will reset, providing you with another 52 free invoices for the following 12 months.

No. Additional software or hardware is NOT required.

You can send invoices directly from your billing system in any format you choose. To do this you will need to become an Integrated Solution Supplier on the Tungsten Network.

Please contact Tungsten directly on +44 (0) 203 318 5177 option 2

Or click here to view the local support numbers

Yes. Tungsten Network provides two levels of electronic invoicing capability, Integrated or Web Form. Click here to view the enrolment options.